New patients
Welcome! Here’s everything you need
What happens at your first visit, what to bring and how insurance works. Short version: we make it easy.
Your first visit
Easy as one, two, three
No clipboards, no waiting-room marathons. Here’s exactly what to expect.
- 1
Today
Book in 60 seconds
Pick a time online or give us a call. We’ll text a short form and check your insurance before you arrive.
- 2
10 min
Say hi & get comfy
Tea or sparkling water, a quick tour and your comfort menu: blanket, headphones, show of choice.
- 3
60 min
Exam, 3D scan & a plan
A gentle cleaning and full checkup. Then we show you what we see on screen and give you a plan with prices.
What to bring
- A photo ID
- Your insurance card (if you have one)
- A list of any medications
- Recent X-rays, if you have them handy
Forgot something? No stress. We can look up most things for you.
No clipboards. Promise.
After you book, we’ll text you a secure link to a five-minute health form. Fill it in on your phone from the couch, and you’ll walk straight in.
Brightwell · now
Hi! We’re excited to meet you Tuesday at 9:30. Here’s your 5-min form: brightwell.link/hello
Insurance & financing
Let’s talk money (nicely)
In-network with most PPO plans, a membership for everyone else and 0% financing for bigger work.
Insurance we accept
- Delta Dental
- Cigna
- Aetna
- MetLife
- Guardian
- United Concordia
- Humana
- Anthem
Don’t see yours? We accept most PPO plans and can file out-of-network claims too. Call (303) 555-0172 and we’ll check in minutes.
- 1
We check your benefits
Before your visit, so you know what’s covered.
- 2
You get an estimate
In writing, with insurance applied, before treatment.
- 3
We file the claim
You only pay your share. No forms to mail.
No insurance?
Brightwell Smile Club
$29/ month
- 2 cleanings & exams a year
- All routine X-rays
- 1 emergency exam
- 15% off every other treatment
No deductibles, no waiting periods, no annual maximums. Cancel anytime.
Join the Smile ClubPay over time
Spread bigger treatments like implants or Invisalign into monthly payments, with 0% interest options through our financing partners.
0%
interest for up to 12 months on approved credit
60 sec
to apply, with an answer on the spot
HSA
and FSA cards accepted for most treatments
Dental anxiety? Same.
A dentist that doesn’t feel like the dentist
Most of our patients once dreaded the dentist. So we designed every visit around one question: how do we make this feel easy?
- years caring for Denver
- 15
- happy patients
- 9,800+
- average Google rating
- 4.9★
Netflix on the ceiling
Pick a show and zone out. Most cleanings last about two episodes of a sitcom.
Noise-cancelling headphones
Goodbye, drill sounds. Hello, your own playlist or a guided breathing track.
Zero lectures
Haven’t been in years? We’re just glad you’re here. No judgement, ever.
The “pause” signal
Raise your hand and we stop. Every time, no questions asked.
Sedation options
Laughing gas or oral sedation for longer visits or bigger nerves.
Prices before we start
A written estimate with your insurance applied, before any treatment.
FAQ
Questions? We’ve heard them all
Quick answers about insurance, kids, nerves and emergencies.
Still wondering something?
A real human answers the phone, usually on the second ring.
Are you taking new patients?
Yes! We welcome new patients of every age, from first baby teeth to grandparents. Most new patients can be seen within a week, and we keep same-day slots open for emergencies.
Do you take my insurance?
We’re in-network with Delta Dental, Cigna, Aetna, MetLife, Guardian and most other PPO plans, and we file every claim for you. Before any treatment you’ll get a written estimate of what insurance covers and what you’ll pay.
What if I don’t have insurance?
Join the Brightwell Smile Club for $29/month. It covers two cleanings and exams a year, all routine X-rays and an emergency exam, plus 15% off any other treatment. There’s also 0% monthly financing for larger work.
I’m really nervous about the dentist. Can you help?
You are in good company, and it’s the thing we’re best at. Expect noise-cancelling headphones, weighted blankets, a “pause” hand signal we always respect, and a dentist who explains before doing. Laughing gas and oral sedation are available too.
How old should my child be for their first visit?
Around their first birthday, or when the first tooth appears. Visits for kids under 3 are free: it’s mostly a ride in the chair, a quick look and a sticker.
Do you handle dental emergencies?
Yes. Call (303) 555-0172 as early as you can and we’ll see you the same day for toothaches, broken teeth, lost fillings or swelling. After hours, our voicemail gives you the on-call dentist’s number.
Ready when you are.
Book online in about a minute. Most new patients are seen within a week, and emergencies the same day.